If a personal computer causes a phenomenal shift and the world as a whole, it must be the mobile device. The world has advanced gradually since Martin Cooper first used a wireless instrument at the Motorola manager in 1973 to call his AT&T-owned rival Joel Engel at the Bell Labs. A mostly wireless phone system is now used as a camera, to browse the internet, as a fun device, as a visual conference and many more. Mobile informative systems have become so important to human life that, on average, mobile phone time is equivalent to 23 days a year or 3.9 years in the average lifetime of a person. The and influence of mobile technology has ensured that the media are given enough coverage to both private and public bodies. Mobile companies have turned into a fighting ground for each business organisation to outsmart the other with mobile services and applications. As Forrester anticipates, mobile trade alone in the US will hit 142 billion dollars in 2016 and account for 49% of overall e-commerce revenue by 2020 at 252 billion dollars.
When big arms or businesses spend their wealth and energy adjusting to the world of cell phones, small and medium-sized firms that lack resources need to strategize to make full income from the world of mobility. Here are a variety of tips that will help you to boost your mobile dedication and compete.
A must: as users switch from one platform to the other, smooth channel experience is crucial, 90% of users move between devices to achieve a goal. For a smooth device experience, the web property needs to be improved for phones. Research suggests that 57% of users are dropping from the website if the page loads for over 3 seconds and 30% drop off if the mobile cart isn’t optimised.
Timely: mobile offers consumer access at various times of the day. IBM, User Engagement Marketing Guide The best message is generally to analyse data and to understand habits, and smart, automated content generators must be set up at the right moment across platforms and devices. It also includes having the correct sound, which is more immediate, more personal and more precise. In other words, a message sent by SMS or pushed into the airport by a customer is more convenient and valuable. In addition to informing the users about a cup of coffee on their way to work, a coffee chain made use of timely smartphone notifications to ensure the customer had the utmost comfort in its next stores.
Personalization: As the above argument is indicative, timely messages can make a good world and marketing material can cost you a good customer in one vein. Since mobile is typically a personal computer used by an individual, it’s easier to determine and understand the type of content the person is interested in, etc. The growing usage of apps for 268, 692 million by 2017 offers both communication and personalisation opportunities.
Enable social: a report by BusinessInsider shows that 60 per cent of time spent on social networks is on mobile devices, adding to that the social obsession of many thousands of people who will spend one hour a day on their mobile telephone and spend two thirds of the world population by 2020.
Considering the prevalence of social network use across cell phone companies, a definite strategy must be put into leveraging the potential by making social network content easier to access and easier to share through social sharing widgets. The probability of 68 percent millennials sharing their peers’ social positions will come from a sound social mobile strategy.
Video: the video consumption shows a steady increase in the Adobe Digital survey, which shows that the consumption of videos on smartphones is 33 percent increasing year after year. In the US alone, the number of mobile phone viewers is projected to reach 136,9 million by 2019, making piping video the first channel that will surely engage the crowd.
Online convergence and offline environment: companies with a physical presence in the form of a store or outlet should make sure that their activities are synchronised on the online and offline. As this graph shows clearly, 82% of smartphone users are turning to their telephone at a time of buying choices; 50% of users who have bought from an online retailer have stock experience at that time, while 23% in the last three months have interacted with the online retailer. Businesses would surely benefit if they are to make it available in the shop, if the consumer wants to go on sale, for the goods or services seen in mobile searches. The company will adversely be impacted by an absence of product or service which the consumer has found online or on mobile search.