Here are six methods, which you can use to help you just but convincingly and forcefully say things:
(1) Get straight your feelings. Muddled thought is the most common cause of uncertainty. We’ve got an idea we didn’t think of. Or we want to say we can’t really say it, too much we have to say. Or we have a clear view that we can’t hang on to. As a consequence, when we talk, we are poorly prepared and confused. So, you think before you say something, the first rule of plainer speaking. Organize your thoughts. Organize your thoughts.
(2) Say what you think, say what you mean. Say what you mean exactly. Say exactly.
(3) Get there. Get there. Efficient communicators are not beating around the bush. If you would like someone to buy, request the order. Say exactly what you want to do if you want anyone to.
(4) Clearly be short. Don’t waste words. Don’t waste words. The number of terms used increases in direct proportion to confusion. Use the simplest, most familiar words to speak clearly and briefly.
(5) Be honest. Every one of us has a personality – a mixture of characteristics, habits of thinking and ways of thinking – that can help us to communicate clearly. Be natural and let the reality come through for full clarification. You would be much more relaxed and persuasive.
(6) Photo voice. It’s not entirely accurate that “the image is worth 1000 words” (try explaining the Internal Revenue code using nothing but pictures). However, phrases that help people interpret ideas will help them enormously to convey a meaning. When Ronald Reagan was known as Star Wars, his opponents had a strong tool against it. The name was a far-away, futuristic fantasy beyond today’s technology. Reagan couldn’t have a stronger optimistic image.
You can gain real power in your one-on-one contact by learning to send messages that are easy, straightforward and confident; by learning to track the recipient to see that your message has been interpreted correctly, and by approaching people with due consideration for their behaviour. You can learn how to get the requested answer.
As you learn to recognize and resolve barriers to communication, your fineness as a communicator will improve. Practices the six techniques I described just now and, as a message sender, you are continuously increasing your effectiveness.
However, sending messages is just half the communications process. You will have to cultivate the art of listening to be a truly accomplished communicator.
You can send a warning with your car horn if you are approaching a railway crossing around a blind curve. But this is not the communication role’s most critical task. When you stop, look and listen, the conversation takes place.
The message on the signs at railroad crossings is known to all of us: stop, look and hear. This is also a helpful warning to communicate.
Communication is easy to see as a mechanism in which messages are sent. But sending is only halfway through. It’s the other half to get. So, we must avoid sending and prepare to receive at the right time.
A sign on the wall of Senate Lyndon Johnson’s bureau said, “You don’t understand when you talk.”
Country to Listen
Hearing pays off every day in the corporate world. Intelligent salesmen have found that you can talk out of the deal, but listen into it. They listen to the needs of their customers and then work on meeting them. Professional negotiators know it is difficult to make no progress until they know what the other side needs and understand it.
Hearing requires thinking and attention
Listening takes thought and care, such as speaking and writing. You won’t learn much and you won’t remember a lot of what you learn if you don’t focus on listening.
Some experts say professionals earn from listening between 40% and 80% of their salary. However, most of us just maintain 25% of what we say. If you can improve your retention and understanding, in the 21st century information era you can increase your effectiveness.
With Your Eyes Listen
You skip a lot of the message when you just listen with your ears. Healthy listeners are listening and holding the eyes open.
Look for feelings. Look for feelings. The face is an eloquent form of communication. Read their letters. Read their messages. While the speaker delivers a phrase, the face can say, “I’m serious,” “Just hanging,” “I’m sorry to say this to you” or “I’m very happy with it.”
Certain non-verbal signs to be seen:
– One eye to rub. – Rubbing. “I think you’re right,” and you rub one eye of the speaker, guess again. If you hear. Rubbing an eye is often a message that the speaker has difficulty recognising anything internally.
– Foot to tap. When a declaration is followed by a tap, it typically implies a lack of faith in what is said.
– Fingertips rubbing. When you see a rubbing thumb and forefinger together, it always indicates that the speaker keeps something.
– Start and flash. If you have made your best bid and if you look at the ceiling and blink quickly the other guy, your offer will be taken into account.
– Smiles crooked. The symmetrical most sincere smiles. And the most fleeting facial gestures. You probably look at the fake smile if a smile is noticeably crooked.
– Touch preventing eyes. Poor eye contact may be a sign of low self-esteem, but the speaker is not genuine.
A decision based on these visible signs alone would be unwise. However, they will provide you with helpful tips about what questions you have to ask and how responses you should be aware of.
Make it simple for good listeners
There will be few people who are bad listeners able to come to them with valuable knowledge.
Good listeners make it easy for people to listen to. You show that you are interested in what the other person has to say.